Javascript API

Use the Javascript API for contact identity verification (pre-authentication) and to interact with the Herodesk live chat

Written by Anders Eiler
Last updated 2026-03-19

Javascript API

Contact Identity Verification (Pre-Authentication)

Performance: Sessison Caching

Javascript API Methods

Herodesk('boot', {});
Herodesk('show');
Herodesk('hide');
Herodesk('showConversation', id);

Event Callbacks

Herodesk('onShow', callback);
Herodesk('onHide', callback);
Herodesk('onUnreadCountChange', callback);
Herodesk('onUserEmailSupplied', callback);

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